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Dense Forest Aerial

PRIVACY POLICY

Last updated: [30/12/2025]

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Trisafe Care (“Trisafe”, “we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit trisafe.care, purchase our products, or subscribe to our services.

By using our website or services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

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Personal Data We Collect

We may collect the following personal data:

Personal & Contact Information

  • Name

  • Email address

  • Phone number

  • Delivery and billing address

Subscription & Transaction Data

  • Product selections and order history

  • Subscription status and renewal information

  • Payment confirmation and transaction references
    (Payment details are securely processed by third-party payment providers. We do not store full card numbers.)

Technical & Usage Data

  • IP address

  • Browser and device information

  • Website activity and analytics data

  • Cookies and similar technologies

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Purpose of Collection, Use, and Disclosure

Your personal data may be collected, used, or disclosed for the following purposes:

  • Processing orders and subscriptions

  • Managing recurring billing and renewals

  • Delivering products and customer support

  • Communicating important service or subscription updates

  • Sending marketing communications (with opt-out options)

  • Improving our website, services, and offerings

  • Compliance with legal and regulatory obligations

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Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how our website is used.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.

Types of Cookies We Use

We may use the following types of cookies:

  • Essential Cookies
    Required for the website to function properly (e.g. checkout, account login, security).

  • Analytics Cookies
    Help us understand how visitors interact with our website (e.g. pages visited, time spent).
    These may include services such as Google Analytics.

  • Functional Cookies
    Remember your preferences to enhance user experience.

We do not use cookies to collect sensitive personal data.

Managing Cookies

You may control or disable cookies through your browser settings.
Please note that disabling cookies may affect the functionality of certain parts of the website.

By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

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Subscriptions & Recurring Billing

If you purchase a subscription:

  • You authorise Trisafe to charge your selected payment method on a recurring basis according to your chosen plan

  • Your subscription will automatically renew unless cancelled before the next billing date

  • We may use your personal data to manage billing, renewals, failed payments, and subscription-related communications

You may manage or cancel your subscription by contacting us at enquiries@trisafe.care

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Disclosure of Personal Data

We may disclose your personal data to:

  • Payment service providers

  • Delivery and logistics partners

  • Website, hosting, and analytics providers

  • Professional advisers

  • Regulatory authorities where required by law

We do not sell or trade personal data.

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International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

You expressly agree to such transfers of personal information.

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Protection & Retention of Personal Data

We take reasonable security measures to protect personal data against unauthorised access, use, or disclosure.
Personal data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.

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Access, Correction & Withdrawal of Consent

Under the PDPA, you may:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Withdraw consent (subject to service limitations)

Requests can be made by contacting us.

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Third Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. 

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Contact & Data Protection Officer

Data Protection Officer

enquiries@trisafe.care

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